TERMS & CONDITIONS

Effective Date: 05-06-2026

Welcome to Aditya Gems International. These Terms & Conditions govern the use of our website, products, and services. By accessing our website or placing an order with us, you agree to comply with and be bound by these Terms & Conditions.

1. Company Information

Aditya Gems International
India

For any inquiries regarding our products, orders, or policies, please contact us through the contact information provided on our website.

2. Products and Services

Aditya Gems International specializes in the manufacture, supply, export, and sale of natural gemstones, precious stones, semi-precious stones, loose gemstones, gemstone beads, jewelry components, and finished jewelry products.

All products are offered subject to availability and acceptance of orders.

3. Product Representation

We make every effort to accurately display product colors, dimensions, weights, and specifications. However:

Actual gemstone colors may vary due to monitor settings, photography lighting, and device displays.
Natural gemstones may contain inclusions, surface characteristics, color zoning, or other naturally occurring features.
Measurements and weights are approximate and may vary slightly.
Handcrafted jewelry may exhibit minor variations from displayed images.

Such variations are considered normal and shall not be regarded as defects.

4. Gemstone Authenticity

Where applicable, products are described based on industry-standard gemstone identification practices.

Unless specifically stated:

Gemstones may be natural, treated, enhanced, heated, dyed, stabilized, or otherwise processed according to accepted industry standards.
Certifications are provided only when specifically mentioned in the product description or agreed upon prior to sale.
Customers are encouraged to request laboratory certification before purchase if required.

5. Pricing

All prices are subject to change without prior notice.
Prices displayed do not include customs duties, import taxes, VAT, GST, brokerage fees, or other governmental charges unless specifically stated.
The customer is solely responsible for all taxes, duties, and import-related charges applicable in the destination country.

6. Order Acceptance

All orders are subject to review and acceptance by Aditya Gems International.

We reserve the right to:

Refuse or cancel any order.
Limit quantities purchased.
Request additional verification before processing an order.
Correct pricing or listing errors.

If payment has already been received for a canceled order, the amount paid will be refunded.

7. Payment Terms

We accept approved payment methods as displayed during checkout.

Orders will be processed only after:

Full payment has been received.
Payment verification is successfully completed.
Any compliance requirements are satisfied.

Aditya Gems International reserves the right to withhold shipment until payment clearance is confirmed.

8. Shipping and Delivery

Shipping

Orders are shipped using reputable courier and logistics providers.

Delivery Time

Delivery estimates are provided for guidance only and do not constitute guaranteed delivery dates.

Risk of Delay

We shall not be responsible for delays caused by:

Customs inspections
Government regulations
Transportation disruptions
Weather conditions
Force majeure events
Carrier-related issues

Customs and Import Regulations

Customers are responsible for ensuring compliance with local import laws and regulations.

Any customs duties, taxes, inspections, storage fees, or import charges are the sole responsibility of the customer.

9. Returns, Damages, and Claims

Damaged Goods

If a shipment arrives damaged:

The customer must notify Aditya Gems International within 7days of delivery.
Clear photographs of the damaged packaging and product must be provided.
The damaged product must be returned for inspection and verification.

Credit Note Policy

A credit note will be issued only after:

The damaged product has been received by Aditya Gems International.
The product has been inspected and verified as damaged prior to delivery.

Return Shipping

The cost of return shipping shall be borne entirely by the customer unless otherwise agreed in writing.

Non-Returnable Items

The following items are not eligible for return:

Customized jewelry
Special orders
Modified or altered products
Products damaged after delivery
Products returned without prior authorization

10. Inspection Period

Customers are responsible for inspecting all goods immediately upon receipt.

Failure to report shortages, discrepancies, or damage within the specified period may result in the claim being denied.

11. Intellectual Property Rights

All website content including:

Product photographs
Product descriptions
Logos
Trademarks
Graphics
Catalogs
Marketing materials

are the exclusive property of Aditya Gems International and are protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

12. Limitation of Liability

To the maximum extent permitted by law, Aditya Gems International shall not be liable for:

Indirect damages
Consequential losses
Loss of profits
Business interruption
Loss arising from delayed shipments
Customs-related issues
Third-party carrier actions

Our maximum liability shall not exceed the purchase price paid for the specific product giving rise to the claim.

13. Force Majeure

Aditya Gems International shall not be liable for failure or delay in performance due to events beyond reasonable control, including but not limited to:

Natural disasters
Floods
Earthquakes
Fire
Pandemic outbreaks
Government restrictions
Labor disputes
Transportation interruptions
War or civil disturbances

14. Disclaimer

All gemstone and jewelry information is provided in good faith and for general informational purposes only.

Customers are responsible for conducting their own assessments regarding suitability, value, and intended use before making a purchase.

15. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan, India.

16. Amendments

Aditya Gems International reserves the right to amend, modify, or update these Terms & Conditions at any time without prior notice.

Continued use of the website and services constitutes acceptance of the revised Terms & Conditions.

Contact Information

Aditya Gems International
Jaipur, Rajasthan, India

For questions regarding orders, returns, certifications, shipping, or these Terms & Conditions, please contact us through the contact details provided on our website.